• For orders in Qatar: it takes approximately 1-2 business days. Orders placed on Fridays, processing will start the next working day.
• For orders from GCC: Delivery takes approximately 2-4business days.
• For orders from Europe and UK: Delivery takes approximately 5-7 business days.

Please note: In exceptional cases, delivery may take longer.

Domestic Inside Qatar:

We accept return within 7 days and exchange within 14 working days from receiving the orders.

please note items for return/exchange must be unworn, unwashed and have all original tags and package.

For GCC and International orders: 

We accept returns and /or exchanges within 14 days of your order receipt.

Items must be unworn, unwashed, have all tags attached with it and in same original package.

Please be mindful when trying on the item; handle it with care and don’t  overstretch it to maintain its shape and avoid potential damage.

To request a return, please email us at info@dellaweiss.com.

To maintain our high standards of quality, each returned item should be in a good conditions and not damaged in order to process the exchange or return process.

Please always double-check your shipping address before placing your order.

You may request to modify your shipping address by sending an email to info@dellaweiss.com.

If you need to cancel your order, please contact us within 24 hours of placing it at info@dellaweiss.com.

• Refunds are processed upon return checking conditions and will be refunded to the  original payment card.
• Refunds within Qatar are processed within 3-4 business days and 7-14 business days for GCC and other countries.
• Please allow 7-21 business days for the refund to reflect in your account.
• Original shipping fees are non-refundable.