Frequently Asked Questions
FAQ
How are your products sustainable?
We only use eco-responsible viscose fabrics: LENZING™
ECOVERO™ and Sorona® Viscose, focusing on eco-friendly production processes to minimize the environmental impact of every thread.
What does seamless loungewear mean?
Seamless loungewear is clothing made in one complete whole piece without any cuts or sewing. This means there are no seams at all,making it exceptionally comfortable and smooth.
Can I return or exchange items?
Yes, we accept returns and exchanges within a specified period. Please refer to our refund & exchange policy here.
Do you ship internationally?
For now we offer shipping for GCC, Europe, and UK,Shipping costs and times may vary depending on your location. Please check our Order Shipping Policies here.
How should I care for my Della Weiss loungewear?
To maintain the quality and longevity of your loungewear, please follow the specific care instructions provided on each item’s hangtag.
Are your pieces skin-friendly?
Absolutely! Our collection is crafted thread by thread with utmost care for its breathability, skin-friendly qualities, and seamless technology, ensuring you feel comfortable and free from irritation.
Where do you produce the collection?
The yarns come from Italy, and every Della Weiss item is fully made in Italy. The initial concept emerged from a journey that Amal, the founder, undertook from Qatar to Switzerland.